Prime Minister lauds improvement in postal services
...greets customers on Customer Appreciation Day
Guyana Chronicle
October 14, 2003
GINA - The Guyana Post Office Corporation (GPOC) yesterday celebrated Customer Appreciation Day, and focus was specifically on its elderly customers and National Insurance Scheme pensioners.
The pensioners were treated to a light snack today after conducting business at the post office, and similar courtesies were extended to pensionable customers at postal outlets throughout the country.
In his capacity as Minister with responsibility for Communication, Prime Minister, Samuel Hinds took time out yesterday morning to meet and greet customers as a show of the postal service's appreciation.
And during a toured of the Customs and mail-pool departments to familiarise himself with the daily operations, the Prime Minister encouraged the staff to "keep up the good work."
In an invited comment following the tour, PM Hinds expressed satisfaction with the visible progress at the GPOC. He said, "Over the last ten years, the post office has improved, and I hope that they continue to improve even further in the years ahead."
GPOC currently has some 23 clients who pay rental for operating various businesses within and around the confines of the GPOC. These include the Family Store and the Craft Association of Guyana.
Over the years, the leather craft industry has boomed to become a marketing mechanism particularly to attract tourists.
It was Prime Minister who was instrumental in arranging the area now occupied by the craft vendors outside the GPOC, having recognised the location as a central hub for business.
The concept of Customer Appreciation Day was formulated some years ago, but it has been highlighted in recent times as part of Government's reformation of the postal services aimed at fostering quality customer care throughout the country.
For years, the postal service provided by the GPOC has served as a major communication link, bridging the geographical divide between relatives and friends in Guyana and the rest of the world, from as near as the Caribbean, and reaching as far as Asia.
Despite the fairly novel introduction and use of the electronic mail system (E- mail), many customers continue to depend heavily upon the services of the GPOC, particularly around birthdays, and other special events such as Christmas and Easter.